Michelle is a passionate operational leader who believes that high-quality education and training can transform lives. As Managing Director of Shaping Lives, she plays a pivotal role in shaping business operations and driving the strategic direction of the organisation’s national apprenticeship offer, ensuring it delivers meaningful impact for learners and employers alike.
With deep experience across operations and HR in the FE sector, Michelle brings a unique blend of strategic thinking and hands-on leadership. She is committed to building high-performing teams that consistently deliver outstanding teaching and learning experiences, as reflected in Shaping Lives’ strong Ofsted Grade 2 rating and steadily rising learner success rates.